Pay per seat. Every plan includes storage. Upgrade when you need more — no surprises.
Try it out with a small team.
Exports, follow-ups, and reporting.
Public forms, automation, and full reporting.
Unlimited usage and custom terms for larger organizations.
Full transparency on how seats, storage, and public forms are billed.
You pay for each active member of your organization. Adding a member mid-cycle bills a prorated amount for the rest of the cycle. Removing a member doesn't generate a mid-cycle refund — but if you re-add someone (or replace them) within the same billing period, you won't be charged again for that seat.
Public forms let people outside your organization submit encounters. The Pro plan includes 1,000 submissions per month; beyond that, each additional submission is $0.05, billed at the end of the month.
Every plan includes storage: 1 GB on Free, 10 GB on Basic, 100 GB on Pro. On paid plans you're never blocked — if your average usage for a month goes over what's included, the overage is billed at $0.15 per GB per month. On the Free plan, uploads pause at the 1 GB cap until you upgrade.
Annual billing saves about 17% (e.g., Pro is $288/user/year vs $348 paid monthly). You can switch between monthly and annual at any time; switches take effect immediately with a prorated adjustment.
Upgrades take effect immediately (you're charged a prorated amount for the remainder of the cycle). Downgrades and cancellations take effect at the end of your current billing period — you keep everything you paid for until then, and there are no partial-month refunds.
We'll show a warning and give you a few days to update your payment method. If it isn't resolved, paid features pause until payment is restored — your data is never deleted.
Yes — annual billing is discounted for everyone, and we offer custom Enterprise plans (unlimited usage, custom terms). Contact us to talk.
Free for small teams. No credit card required.