Billing & Plans
Updated July 11, 2026
StreetMark billing is designed to be predictable: flat monthly allowances per plan, per-seat pricing only for your team size, and metered overage instead of hard blocks for paying customers.
Plans at a glance
| Feature | Free | Basic | Pro | Enterprise |
|---|---|---|---|---|
| Price | $0 | $14/user/mo, $140/user/yr | $28/user/mo, $280/user/yr | Custom |
| Storage included | 1 GB (hard cap) | 10 GB | 100 GB | Unlimited |
| Public forms | — | — | 1,000 submissions/mo included | Unlimited |
Annual billing saves ~17% compared to paying monthly.
Seats
You're billed for each active member. Adding someone mid-cycle charges a prorated amount for the rest of the cycle; removing someone doesn't generate a mid-cycle refund, and re-adding (or replacing) a member within the same billing period won't charge you twice for that seat. Seat counts sync automatically.
Public form submissions (Pro)
Pro includes 1,000 public form submissions per billing cycle, resetting on your billing day. Usage beyond that is billed at $0.05 per submission, charged on your next invoice. Enterprise is unlimited.
Storage
Each plan includes storage (see table above). On paid plans you're never blocked: if your average storage for a billing cycle exceeds what's included, the overage is billed at $0.15 per GB, charged on your next invoice. Average is measured daily across the cycle, so briefly exceeding your allowance costs proportionally little. On Free, uploads pause at 1 GB until you upgrade.
Changing plans
Upgrades apply immediately with a prorated charge. Downgrades and cancellations take effect at the end of your billing period — you keep everything you paid for until then. Switching between monthly and annual applies immediately with a prorated adjustment. A scheduled downgrade or cancellation can be reversed any time before the period ends (Settings → Billing → Reactivate).
If a payment fails
You'll see a warning in the app with time to update your payment method (Settings → Billing → Update Payment). If payment isn't restored after a few days, paid features pause until it is. Your data is never deleted.
Invoices & receipts
Every invoice is available under Settings → Billing → Transaction History, with PDF downloads. Payment methods are managed through our payment provider's secure portal (Stripe) — we never store card numbers.
Questions?
Contact us at support@streetmark.app.